If you are unhappy with your purchase and would like to return it,
we offer a 30-day refund or exchange policy.
If you have a problem with your item or order please contact us on firstname.lastname@example.org before you return so we can try to help you.
Please include your name and order number and return all the items to us within 14 days to -
ITEM/S BEING RETURNED
Ben Davis Returns,
25 St Johns Road,
Make sure to add a note into the package with your original order number, name, contact details.
You will be responsible for return postage costs, we suggest packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.
Once you item has been received back it will be inspected and we aim to process your refund or requested exchange within 48 hours. You will be notified by email once your return has been completed.
Items must be returned to us as you originally received them, complete with all tags and original packaging. Shoe boxes must be protected and not defaced.
This does not affect and is in addition to your statuatory rights as a consumer.